Returns & Exchanges
At Nimo, we stand by the quality of our technology and offer a hassle-free 30-day return window for all electronic devices in their original packaging. We aim to ensure you are completely satisfied with your purchase or we will provide a full refund or replacement.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Securely pack the device in its original box including all cables, manuals, and accessories to ensure a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the device's condition, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing